Terms for using DealSharp

These terms govern access to DealSharp's negotiation training, strategy coaching, document-aware workflows and Live Mode Beta features.

Effective date: May 10, 2026

1. Using the Service

You may use DealSharp only if you are authorised to do so by your organisation and you comply with these terms, applicable law and any written order form or customer agreement. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

2. Customer Content

You retain ownership of content you submit to DealSharp, including negotiation descriptions, documents, transcripts, prompts, notes and feedback. You grant us the limited rights needed to host, process, transmit, display and analyse that content to provide and secure the service.

3. No Training on Customer Content

We do not use customer content to train general AI models. We require AI providers, voice providers, transcription providers and other subprocessors not to use DealSharp customer content to train or improve their own general models. This does not prevent us from using aggregated or de-identified operational information to improve service reliability and user experience.

4. Confidentiality

Each party may receive confidential information from the other. The receiving party must protect confidential information using reasonable care and use it only to perform under these terms or the relevant customer agreement. Customer content is treated as confidential information.

5. Data Protection

Our processing of personal data is described in the Privacy Policy. Where DealSharp processes personal data on behalf of a customer, DealSharp acts as processor and the customer acts as controller unless agreed otherwise. A data processing agreement may apply for enterprise customers.

6. Live Mode Beta

Live Mode Beta is experimental and may be changed, limited or discontinued. It is designed to assist preparation and tactical thinking during live negotiations, but users must independently assess all suggestions before using them. Do not rely on beta output as legal, financial or professional advice.

7. AI Output

AI-generated output can be incomplete, inaccurate or unsuitable for a specific matter. You are responsible for reviewing output, checking facts, confirming legal and commercial positions, and deciding whether to use any recommendation.

8. Acceptable Use

• Do not use DealSharp unlawfully or to infringe third-party rights.
• Do not upload content you are not authorised to process or share.
• Do not attempt to reverse engineer, overload, scan, scrape or interfere with the service.
• Do not use DealSharp to generate malware, harassment, deception or other harmful content.
• Do not remove security controls or attempt to access another user's data.

9. Third-Party Services

DealSharp may integrate with or rely on third-party infrastructure providers for hosting, authentication, storage, email, analytics, AI inference, transcription and voice generation. We remain responsible for selecting subprocessors consistent with our privacy and security commitments.

10. Availability and Changes

We aim to provide a reliable service, but DealSharp may be unavailable during maintenance, incidents or provider outages. We may update features, interfaces, models and workflows over time.

11. Suspension

We may suspend access if we reasonably believe an account creates security risk, violates these terms, breaches law, or may harm the service or other users.

12. Disclaimers

Except where expressly agreed in writing, DealSharp is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose and non-infringement to the maximum extent permitted by law.

13. Liability

To the maximum extent permitted by law, DealSharp will not be liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost revenue, lost data or business interruption. Any aggregate liability is limited to the amounts paid for the service in the 12 months before the event giving rise to the claim, unless a separate written agreement states otherwise.

14. Governing Law

These terms are governed by Norwegian law, unless a separate written customer agreement states otherwise. Courts in Norway have exclusive jurisdiction, subject to mandatory law.

15. Contact

Questions about these terms can be sent to ekjosbakken@dealsharp.ai or hsigmond@dealsharp.ai.